Xbox sign in error 0x87dd0006
When trying to log in, an error code 0x87DD0006 appears. And you can’t sign in independently of the Xbox One X, One S, or the Xbox app on PC.
Possible reasons
Sometimes the system does not allow users to log into their own Xbox console account due to common errors – code 0x87dd0006 is one of them. This error is considered a network error. It can manifest itself for several reasons.
- Service interruptions.
- The profile is damaged.
- Invalid billing information.
Xbox Support has acknowledged the error 0x87dd0006 and has come up with solutions. However, some users experiencing this issue were unable to correct the situation. In this case, you should try the following “recipes”.
Reboot the console and hard reset
To clear the cache on your Xbox One console, follow these steps:
- Press the Xbox button to open the Settings Guide.
- Item “Settings”.
- Then “Restart the console” and confirm “YES” your actions.
Try to log in. If you were unable to access the manual or the set-top box is frozen. Perform a hard reset using the following manipulation:
- Press and hold the Xbox button (about 10 seconds) until the console turns off.
- After turning off after a couple of minutes, turn on the device by pressing Xbox again.
Correcting the payment information you entered
User billing information plays a large role in the performance of the Xbox console. Incorrect information can cause an error, so you need to check it.
- You need to go to a Microsoft account.
- Open the item “Payment and billing”.
- Select Billing Information.
- Then the “Edit Profile” tab and then follow the pop-up instructions.
After updating your billing information, the login issue should be neutralized. If this does not happen, use another method.
Deleting a Profile
With the controller turned on, press the Xbox button. When the guide opens, select “System” and the “Settings” section.
Then go to the subsection “Accounts”, you need the item “Deleting accounts”. Select the problematic account and click Delete. After the profile is deleted, add it again. For this:
- Xbox button.
- Below your avatar is the “Add New” button.
- Enter your account details.
- Agree to the system service / privacy policy.
Now try logging in and launching any game from your account.
Console update
Another way to fix the error 0x87dd0006.
- Open the console guide with the Xbox button.
- Then go to “Settings”, select “All settings”.
- Then you need to select the subsection “System” and “Updates”.
- Refresh Console button.
Reboot the router
Make sure your wireless equipment is working properly.
- Press the Guide button on your controller.
- Open “Settings”, item “System Settings”.
- Select the settings and a name for your wireless network. If necessary, you need to specify the network password.
- Then select “test connection”.
Service status
If an unpleasant situation occurs when error 0x87dd0006 occurs when you try to log in to the console, and other methods did not help solve the problem, check the status of the Xbox Live online services:
https://support.xbox.com/en-GB/xbox-live-status
… You need to make sure that all services are working and if there are problems, then fix it and log in to your account again.