Error NW-31374-8 occurs when using certain PS4 networking features. Most often, players who try to enter the same “Party” complain about this error. The error message says:
Connection timed out.
In today’s article, we will look at what can cause such an error and how you can get rid of it.
Causes of error NW-31374-8
Unfortunately, there is no single reason for the appearance of NW-31374-8. However, Internet experts were still able to identify several potential causes behind this error:
- PSN service problems or maintenance;
- problems with the network connection used by the PS4;
- a bug in the software (firmware) of the router;
- exceeding the limit on connections to the “Party”.
Solving error NW-31374-8 on PS4
Decision #1 Waiting
First of all, you need to make sure that the PSN service services are functioning normally. Follow the link below and check the status of PSN services:
Your next steps will depend on what message you see on the PSN status page. If you see the message “All services are working fine”, then it’s not the PSN – move on through the article. If you see the message “There are problems with some services” on your screen, wait. At the moment, SONY technical specialists are working hard to solve the problems that have arisen.
Solution #2 Checking the network connection
It’s not always obvious, but in some cases NW-31374-8 can occur due to problems with the network connection itself, which is used by the PS4. Open the “Settings” of your console and go to the “Network” section, then select the “Test Internet Connection” option. Wait a bit and check the results of the check.
Here’s what you can do if your PS4 encounters problems with the network connection you’re using:
- restart the router;
- reset the router settings;
- connect your PS4 to the network directly with an Ethernet cable;
- wait about half an hour or an hour and try to enter the “Party” again.
If none of the above helped in resolving error NW-31374-8, then we recommend that you contact your Internet service provider or PlayStation technical support .