Amazon Warehouse: how it works

Lately you have heard some friends and colleagues boast of having made some particularly advantageous purchases on the Amazon marketplace , taking advantage of a special section called Warehouse Deals , in which all the used items and returned by previous buyers are conveyed. These, still valid and functioning, have been put back on the market by the operators of the famous Seattle giant at very convenient conditions.

In fact, from what you have been able to learn, the products present in this particular area of ​​the platform are applied discounts that can also be very significant, varying according to the state of wear of the product. You find this quite interesting, but you are a little hesitant when it comes to buying and selling used items and, rightly so, you want to analyze the situation better to understand how Amazon Warehouse works .

Well, you’ve come to the right place at the right time: I made this guide, in fact, just to show you some important aspects of this particular way of selling made by Amazon which, as you will see shortly, is characterized by absolute transparency. In addition, I will also show you how to virtually access the returns “warehouse” and how to search within it for the discounted products you would like to evaluate, after which it will be up to you and your renowned business acumen to figure out if it’s worth it or not. So, do you have a few minutes to dedicate to me? Perfect, in this case I just have to wish you good reading and good continuation!


  • What is Amazon Warehouse Deals
    • How to understand the quality of the products
    • Return policies
  • Amazon Warehouse: how it works
    • From PC
    • From app

What is Amazon Warehouse Deals

To begin with, I think it is appropriate to explain in detail what Amazon Warehouse Deals is , providing you with some essential information on the functioning of this particular service offered by the Seattle giant.

Well, you should know that, also considering the huge volume of sales made on the most famous marketplace in the world, as well as the extensive return policies it guarantees, it is not uncommon for some products to be returned: these are often situations in the which the customer realizes, during the period covered by the rules of the right of withdrawal, that he has made an incorrect purchase or does not conform to expectations .

The product is subsequently inspected by the Amazon Return Center , where a specialist verifies its integrity by carrying out a series of checks on the physical conditions and a series of accurate tests on functioning (in the case of electronic devices), following which decrees the possible re-introduction on the market through, in fact, the section Amazon Warehouse Deals.

Therefore, the products in this special showcase are essentially second-hand or with open packaging : a variable discount is applied to these based on the actual state of the item, the condition of which is specified in detail in the description .

How to understand the quality of the products

The idea of ​​being able to take advantage of the advantageous conditions offered by the Amazon Warehouse Deals program attracts you a lot, but I am sure that now you are wondering how to understand the quality of the products used before making the purchase on the platform in question.

Amazon has taken great care of this aspect in order to facilitate customers in the decision, providing a very precise classification , which I show you below, of the items that are put back on sale.

  • Used (Like New) – Items marked with this label are in perfect condition , while the packaging may show some minor damage. The product, however, works perfectly and is complete with all accessories.
  • Used (very good condition) – these are items for which very limited use has been detected and which show no problems in any functionality . It may possibly show superficial cosmetic defects , while the packaging or packaging may be damaged or have been replaced. In some cases certain non-essential accessories, listed in the product description, may be missing.
  • Used (Good condition) – the item shows signs of moderate use revealed, for example, by the presence of superficial aesthetic defects such as small scratches, but in which all the functions are still intact. Also in this case the packaging may be damaged or replaced, while some non-essential accessories may be missing: it is necessary to check in the description which elements are involved and the presence of additional notes relating to the need to purchase them separately in order to start using the product.
  • Used (Acceptable Condition) – this label is assigned if the item shows clear signs of wear related to previous use, such as scratches or dents, while retaining its main functionality. The packaging, as in the previous cases, could be damaged or have been replaced. It is possible that some important accessories, listed in the description, are absent, such as components or spare parts, which must necessarily be purchased separately in order to start using the product.

Return policies

How do you say? Are you worried that the Amazon Warehouse Deals purchase method is more binding than the standard one and that, therefore, you may find it difficult to return an item in turn? In this respect you can absolutely rest assured: as regards the return policies , in fact, the same rules that govern the purchase and sale of new products basically apply.

Therefore, if for any reason you are not satisfied with an item purchased on Amazon Warehouse Deals, you can return it by referring to the usual guidelines, but keep in mind that each item in this section is unique by its nature, therefore it will not be possible to make a replacement .

Furthermore, consider that all the products in question are covered by a legal guarantee for one year . Should your product prove to be defective after the return period, a suitable repair service will be made available to you or, if this is not possible, a refund will be issued in accordance with Amazon’s return policies.

Checking if an item is covered by warranty is very simple: just go to the My Orders section of your account and select the order for which you need assistance. If this option is enabled, you will find the Get Product Support feature , so if your product is eligible for warranty repair, you will also find the Repair your item option .

Finally, I would like to point out that used items do not benefit from the warranty extension , which, on the other hand, could be offered by the manufacturer or purchased separately.

Amazon Warehouse: how it works

Having made all the premises of the case, let’s now move on to see how Amazon Warehouse works : in the next paragraphs I will show you how to access this particular section both from PC and from the app , how to check the conditions and quality of the available products and how to proceed with any purchase.

From PC

If you usually proceed from a PC to make your online purchases, to access the Warehouse Deals section, simply connect to this page of the Amazon portal and authenticate with your account.

In case you haven’t registered yet, here you will find all the instructions to do this. At this stage you can possibly consider subscribing to an Amazon Prime subscription , the benefits of which are also extended to the Warehouse program.

As you can immediately see, on the page I gave you the link a little while ago, the Amazon Warehouse filter is automatically inserted in the search form at the top (which, in any case, can be applied manually on any page of the Amazon portal by pressing the button to its left and pressing the option in question from the list that is proposed to you).

Therefore, any specific research carried out through the aforementioned functionality will only show the products related to the second-hand section within the marketplace. Just click on the field in question, type the name of the article you are looking for, press the button with the magnifying glass symbol and wait for the results page to load. Then, to view the details of the object, all you have to do is press on its name or on its image .

If, on the other hand, you prefer to make a more general navigation and consult the second hand section by category , you can do it starting from the page that I linked to you at the beginning of this chapter: in the left panel you will find a more precise subdivision by type , while in the central screen shows the most popular product classes , from information technology to office products.

In the event that there are more purchase options , you will find in the central screen the word Used followed by the number of available items included in brackets: by pressing it, you will be shown the list of the various possibilities in a special pop-up panel on the right and to consult the specific offers, all you have to do is click on the single element.

To be sure that the selected product is part of those offered by Amazon Warehouse Deals, just check the summary box located to the right of the item description: under the price, in fact, the relative condition is shown (valued according to the categories of which I told you in a previous chapter ) and by pressing on the item Details below you can consult the notes issued by the specialist who checked and tested the state of wear, which I advise you to do very carefully. Further down, however, you will find Amazon Warehouse listed as the “seller” of the item.

If, after evaluating the convenience of the deal, you are determined to continue with the purchase, the procedure is the same as you normally follow to buy other products on Amazon. However, if this is your first transaction for you, I think you will find this dedicated guide particularly useful: here, in fact, you will find many practical instructions, for example also on how to add a payment method and finalize the operation .

From app

Do you prefer to consult the Amazon Warehouse Deals section from the app ? No problem, the operation is completely feasible even in mobile mode. If you have not yet downloaded the Amazon Shopping app , know that the latter is compatible with Android (also check on alternative stores if your device does not have Google services) and iPhone / iPad . Also, if you are not sure how to proceed with the installation, in this guide I will show you all the steps to download and set up an account.

Once the app has been started, I advise you to proceed in this way to access the section in question: to start, press the ☰ button, then press the Offers and Savings box from the categories proposed in the next screen and, subsequently, select the Amazon Warehouse Deals option .

At this point you can always search for the product using the search form I just told you about: you will notice that in the field where keywords related to the desired item must be entered, the words Search in Amazon Warehouse Deals will be present , demonstrating the fact that navigation now takes place exclusively for this category of products. Alternatively, you can also press on the categories listed below and scroll through the product screens (consider that there could be a lot of them!) In search of a good deal.

Once you have identified the item that’s right for you, scrolling through the relevant screen you will find, under the demonstration images, any further options for buying used items and just press on the preview to load the one you consider most interesting. Further down, under the price, there is information relating to the status of the product , which can be associated with one of the four categories I told you about in the dedicated chapter : if you can’t read the whole description, click on the word See more to load the remaining part, which must always be read very carefully.

Does the operation convince you and do you want to proceed with the purchase? In this case, just press the yellow Add to cart button , which you can easily access by pressing the relevant symbol (which also shows the number of products loaded) located in the menu below.

Afterwards, once you have verified that everything corresponds to what you want, press the appropriate button to proceed with the purchase : if this is the first time you perform this operation, I strongly recommend that you read this tutorial , in which there is a dedicated chapter to mobile purchases on Amazon.

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