Unable to log into Warframe with the error “Login failed. Check your details. ”
Many users have faced the problem of logging into a personal account in the Warframe game. When I try to log in, I get the error “Failed to log in. Check your details. ” In this case, accurate data (password / login) are entered and on the correct layout. There is no way to enter your account through Explorer either – writes:
in translation:
To solve this error, gamers on the forums offer several options for fixing this error.
Solution from technical support
Some members of the forum report that these technical support recommendations help, but not everyone. Therefore, you need to try all the options.
- Right-click on the INTERNET EXPLORER icon and select “Run as administrator.
- In your browser (address bar) type or copy and paste warframe.com. A “lock” icon will appear next to the address bar, which is a warning about the security of the certificate.
- The latest version of Warframe’s Security Certificate is called “DigiCert”. Your computer may not automatically update it.
- Click on the “lock” and install the certificate.
- Follow the suggested installation steps. Next, select “Automatically select storage based on certificate type”.
Reboot and try logging into your account.
- You need to go to the site http://www.whatismyip.com
and check if a proxy server is installed. If installed: go to “Start” / “Control Panel” / “Internet Options”.
- Go to the “Connections” (or “Connections)” tab and click “Network Settings”.
- See if the Auto Configuration Script and Proxy Server options are enabled. If the boxes are checked, then disable.
Also, make sure that all programs that automatically change connection parameters are disabled. For example: VPN / proxy “Spotflux” or other add-ons directly to the browser (like “Hola Unblocker”). In addition, technical support advises the following solutions to this problem:
Site authorization and Windows defender
If you get the following error when trying to log into your Warframe account: Login failed. Check your details. You need to do the following:
- Open Internet Explorer browser and go directly to the video game website www.warframe.com
… Then log in to it.
- After that, re-authorize in the computer game client.
If all else fails, the antivirus is most likely blocking it. Add Warframe to antivirus and firewall exclusions (including built-in Windows) files “Launcher.exe” / “Warframe.x64.exe” / “Warframe.exe”. Example Windows 10:
- Open the security settings in the security center and click:
- You need the “Exceptions” section, where you need to click:
- Add the files here: Launcher.exe / Warframe.x64.exe / Warframe.exe:
- Specify the path and “Open”. After completing the procedure, the required files will be added to the exclusion list.
Do the same procedure with your antivirus.
Firewall and network traffic
Firewalls are a very important component in keeping your network secure. By and large, they are intended to prevent unauthorized network traffic (hacker attacks, viruses, etc.). You can configure a conservative firewall to block traffic and require administrator permission to exclude specific programs or PC games. Warframe uses UDP ports “3960/3962”. Directly your firewall should allow redirecting network traffic through the specified ports, and from absolutely any address to your computer. There are often several firewalls operating on the network at once: Also, many PCs have an individual built-in package of different firewall programs (for example, Microsoft Windows Firewall, ZoneAlarm, Norton Internet Security). Moreover, many of the home routers also have a firewall. To resolve the problem associated with the error “Login failed. Check your details ”you need to find out which firewall is blocking your particular Warframe traffic. The easiest and fastest way to determine is to temporarily turn off 1 firewall and leave the 2nd on. On all major versions of Windows, disabling the firewall is almost the same.
- Start – “Control Panel” / “Windows Firewall”
- In the firewall settings, click:
- Disable Firewall:
- Then re-run the Warframe Network Traffic Analysis Tool. This procedure must be done until the issue of logging into your account is fully resolved.
It is also recommended to disable your firewall system service.
- Control Panel / Administrative Tools / Services / Windows Firewall – Disable.
Once you define a firewall that blocks traffic, you can re-enable it by creating an exception directly for Warframe. Then test it again.
Server problem
Game users report that the failure to log into their account may be due to server problems. To check this, go to the official Warframe website in your browser (
http://www.whatismyip.com
) – if it doesn’t skip it, it’s probably a matter of the server, for example, technical work. Thus, the launcher will not be able to start. does not receive data from the server.
Cleaning the registry
This method has helped some players.
- Press the key combination Win + R.
- The “Run” window will open, enter (or copy) into the command line regedit.
- Go to the “File” menu, then “Export”.
- Select “Entire Registry”. Select the file name, specify the location of the copy.
- The backup has been created, and you can delete unnecessary entries.
- On the left side of the editor, open “HKEY_CURRENT_USER” and find “Software” inside. Find the Warframe folder, which should contain one document and click on it, then the Delete key. Then in the appeared window “Yes”.
Now try logging into the game with your account.
IP ban
If you receive an error that does not allow you to enter your account, the problem may be that the protection system of the Warframe game automatically locks your subnet. Unfortunately, such an IP ban is part of the game’s protection. This phenomenon is temporary, there is no exact information on how long it can last. In addition, there is no way to manually remove it, because the system manages such locks automatically. Therefore, to log into your account and play Warframe, try using a VPN. There are many VPN services out there. You need to choose the most optimal option that will work best for you, for example, you can use one of these services:
http://www.spotflux.com
/
http://www.hotspotshield.com/ru/
/
http://hideguard.ru
or some other free one. This method has helped many gamers to solve the problem of the error “Failed to login. Check your details. “