Origin error with code 9: 0

This problem mainly occurs during the installation of the next update, after the installation of which the Origin client simply stops starting. At the same time, it turns out that it is not always possible to open the application offline.

In addition, if you uninstall Origin in the standard way, and then reinstall it, the error code 9: 0 continues to appear.

Reasons for the error

Origin tech support associates the 9: 0 error usually with several reasons.

  • Lack of NET on the computer. Framework.
  • Crash in Origin apps.
  • Antivirus is blocking the installation.

Ways to effectively fix the error under the 9: 0 code.

Reinstalling Origin according to the instructions

The traditional method (through the “Control Panel”) of uninstallation and secondary installation does not work in this case. Therefore, in order to fix the error, you need to follow these recommendations exactly.

How to close Origin:

  • Log out of the client.
  • Open the Task Manager on your computer by pressing CTRL + ALT + Delete at the same time. Check if there are “Processes” associated with Origin. Usually named “OriginClientService” or “OriginWebHelperService”.
  • If there are any, complete them. This will close the Orange client.

Next, you need to uninstall Origin according to this instruction and first delete all client files:

  1. From the Start menu, select Computer.
  2. Next drive C.
  3. Go to the Program Files folder. For 64-bit systems Program Files (x86).
  4. Right click on Origin – select “Uninstall”.

Then you need to save a copy of the Windows registry:

  • Windows key and hold down press R.
  • Enter regedit in the Run box and click OK.
  • Select “File” and in the context menu “Export”.
  • In the Export Range tab, you must specify “Entire registry”.
  • Select the location where you will save the file, click “Save”.

The next step is to remove the Origin registry keys:

  • Open a folder called HKEY_LOCAL_MACHINE in regedit.
  • Open “SOFTWARE”.
  • You need the “Wow6432node” folder. Maybe you will see many folders with this name. It is necessary to find the Origin folder in one of them.
  • Right-click on Origin – select “Uninstall.”
  • Open the Microsoft / Windows / CurrentVersion / Uninstall folder.
  • Right click on Origin – select “Delete” again.

After all this, delete the cache from the Origin program:

  • From the Start menu, select Computer.
  • Next is the C drive and the “ProgramData” folder.
  • If this folder does not exist, press the Alt key: View> Options> View. Check the box for hidden items.
  • Right-click on Origin – select “Delete”.

Download the latest version of the Origin client 


  • Reinstall the program.

Launching Origin in compatibility mode for Windows XP SP3

The following solution to the problem caused by error code 9: 0.

  • Right-click on the application shortcut and select Properties. Go to the Compatibility section.
  • To activate the system, check the box “Run the program in compatibility mode with: you need to select” Windows XP (Service Pack 3) “.

Install the latest version of NET. Framework

This method helped many users to solve the problem “Origin error with code 9: 0. Nothing is difficult, just download the program from the official website 


and install it.

  • When opening the installation file, agree with everything that the program offers. Then click “Next”.
  • After “install” and wait until the installation process is completed.

After installing the required NET Framework package – error 9: 0 should not be a concern.

Turn off anti-virus software at the time of installation

It is known that when installing, updating or launching many applications, antivirus can block some of their files. Therefore, if an error with code 9: 0 occurs when starting Origin, it is advisable to temporarily disable the antivirus software. Let’s take Eset NOD32 as an example.

  • Left-click on the antivirus shortcut in the tray and select “Temporarily disable protection” from the menu. Confirm your actions with the “Yes” button.
  • Next, select the time period for which you want to disable the antivirus.

Everything, try to launch the Origin client.

Cleaning your computer with CCleaner

For more confidence, still clean your PC with this program. To clean up the registry and all the junk, the tools you need are located on the first two tabs. Start the CCleaner service and perform the following manipulations.

First, click on the “Analysis” button, then “Cleanup”.

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