How to cancel Amazon Prime

Lured by the possibility of fast free shipping on millions of products and access to services such as Prime Video and Prime Gaming, you too have succumbed to the temptation to activate Amazon Prime. While you are satisfied with the service, as you could not take full advantage of it at the moment, you have decided to deactivate it and thus save some money. The problem, however, is that you haven’t yet figured out how to go about doing this.

If that’s the case, don’t worry, you’ve come to the right place at the right time. With today’s tutorial, in fact, I will explain how to cancel Amazon Prime by providing you with all the information you need to succeed in your intent. In addition to the detailed procedure for deactivating the renewal of your Prime subscription, both from computers and smartphones and tablets, you will also find instructions for canceling your subscription to Amazon Prime Business, the premium service dedicated to customers with a corporate Amazon account.

How do you say? Is that exactly what you wanted to know? So let’s not waste any more precious time and see how to proceed. All you have to do is set aside five minutes of free time to devote to reading the next paragraphs and carefully follow the instructions I am about to give you. By doing so, I assure you that you will be able to deactivate Amazon Prime without experiencing any kind of problem. Happy reading and good luck for everything!

Index

• How to cancel Amazon Prime: subscription
  • From computer
  • From app
• How to cancel Amazon Prime: free trial
• How to cancel Amazon Prime Video
• How to unsubscribe from Amazon Prime Music
• How to cancel Amazon Prime Business
  • From computer
  • From app
• In case of problems

How to cancel Amazon Prime: subscription

The procedure to cancel Amazon Prime is simple and fast: all you have to do is access your account settings and select the option to disable the automatic renewal of the subscription. Find everything explained below.

From computer

To cancel Amazon Prime from a computer, connected to the main page of the famous online shopping site and, if you have not already done so, log in to your account: press, then, on the Accounts and lists option located at the top right, click on the Login button, enter your details in the E-mail address or mobile number and Password fields and press the Login button again.

At this point, pause with the mouse pointer on the Account and lists item, select the My Amazon Prime option from the opened menu and, in the new screen displayed, click on the Update, delete and other option located in the Registration box.

Then click on the End subscription button, select the End my benefits option and, in the Confirm subscription cancellation screen, click on the Cancel button and renounce the benefits starting from [subscription expiry date]. If the deactivation process was successful, you will see the message Your membership ends on [date] indicating that you will be able to take advantage of the benefits included in your Prime subscription until the subscription expiration date.

If you change your mind, you can retrace your steps at any time and reactivate the automatic renewal of your subscription. To do so, just log back in to the section My Amazon Prime, simply you click the refresh, delete and more and press on the item Continue the registration after [date]. Read more here.

Finally, if you are wondering how to cancel Amazon Prime Student, the Prime subscription dedicated to university students, you must know that the procedure is identical to what I have just indicated to disable the automatic renewal of a “normal” Prime subscription.

From app

If you prefer to proceed from a smartphone or tablet, start the Amazon app for Android devices (also available on alternative stores, for devices without Google services) or iPhone / iPad, press the Login button, enter the data associated with your account in the fields Email (phone for a mobile account) and Password and tap the Login button to login.

Now, press the little man icon located in the bottom menu, tap on the My Account option and, in the new screen displayed, locate the Account Settings section. Press, then, on the item Prime Membership, select the options Manage membership and Update, cancel and more and tap the End membership button.

Once this is done, click on the item End my benefits and, in the Confirm subscription cancellation screen, tap the Cancel subscription button twice in a row, in order to disable the automatic renewal of the Prime subscription.

Again, if you change your mind, you can reactivate your subscription to Amazon Prime by accessing the Prime section of your account again and selecting the Continue your subscription option. Read more here.

How to cancel Amazon Prime: free trial

If you have activated the Amazon Prime free trial, which allows you to take advantage of all the services included in the Prime subscription for 30 days (or 90 days, if you are a university student) without spending a cent, you should know that the procedure for deactivating the automatic renewal is almost identical to what I indicated above to cancel a Prime subscription.

If, therefore, you are wondering how to cancel Amazon Prime after 30 days, even in this case all you have to do is connect to the official website of the service or start the Amazon app for smartphones and tablets, access the My Prime section of your account and press the button to deactivate the automatic renewal of the subscription. Simple, right?

How to cancel Amazon Prime Video

If your intention is to cancel Amazon Prime Video, you must know that the famous Amazon video streaming service is included in the Prime subscription and, consequently, to deactivate it is necessary to cancel Amazon Prime, as I indicated in the previous lines of this guide.

If, on the other hand, you have subscribed to one of the channels available on Amazon Prime Video (eg Infinity, STARZPLAY, Mubi etc.) which can be accessed by activating a specific subscription, all you have to do to deactivate the automatic renewal is access the your Prime Video account settings, select the Channels option and deactivate the subscription to the channel of your interest.

For example, if you are wondering how to unsubscribe Amazon Prime Infinity, connect to the official Amazon Prime Video website and, if you have not already done so, log in with your Amazon account (in this regard, my guide on how to access may be useful. to Prime Video ). Once this is done, click on your name, at the top right, select the Account and settings option from the menu that opens and, in the new screen that appears, select the item Channels.

At this point, locate Infinity Selection (or the channel you want to deactivate), press the Deactivate channel button twice in a row and you’re done.

If you prefer to proceed from a smartphone or tablet, I am sorry to tell you that using the Amazon Prime Video app for Android (also available on alternative stores, for devices without Google services) and iOS / iPadOS, it is not possible to deactivate the subscription to a channel. However, by starting the browser you usually use for browsing the Internet (eg Chrome on Android and Safari on iPhone / iPad), you can connect to the official Prime Video website and follow the instructions I gave you previously to proceed from a computer.

How to unsubscribe from Amazon Prime Music

Amazon Prime Music is the music streaming service included in the Amazon Prime subscription, and just like Prime Video, it cannot be turned off individually.

The only solution to cancel Prime Music is to deactivate Amazon Prime thus losing all the benefits included in your subscription. For more information on this, you can take a look at my guide on how to disable Amazon Music.

How to cancel Amazon Prime Business

If you have activated an Amazon Prime Business subscription, the version of Prime dedicated to users with an Amazon Business account and now you would like to deactivate the automatic renewal, you must know that the procedure for doing so is almost identical to what I indicated above to cancel Amazon Prime. Find everything explained in detail below.

From computer

To cancel Amazon Prime Business, connected to the official Amazon website, click on the Accounts and lists option and click on the Login button. In the new screen that appears, enter the data associated with your Amazon Business account in the appropriate fields and press the Login button again to log in.

At this point, click on the Business Prime item, at the top right, select the Subscription settings option from the opened menu and, in the new opened page, locate the Activated by box.

Then press on the item Cancel your Amazon Prime subscription (or Cancel free trial, if you have activated the free trial of the service), select the option No thanks, I want to cancel and, in the Confirm unsubscribe section, affix the sign Checkmark next to I am aware that in the event of cancellation, all account users will lose access to all Business Prime benefits.

Then click on the Unsubscribe button, indicate the main reason for canceling your subscription by placing the checkmark next to one of the options visible on the screen We are sorry to see you go away (eg The price is too high, Business Prime is not advantageous, I prefer to use my personal account with Amazon Prime etc.) and press the Confirm cancellation button, to cancel Amazon Prime Business.

From app

If you are wondering if it is possible to deactivate Business Prime from smartphones and tablets, you will be glad to know that the answer is yes. In fact, it is possible to do it through the Amazon Business app for Android (also available on alternative stores, for devices without Google services) or iOS / iPadOS.

To proceed, start the app in question and log in with the data associated with your Amazon Business account. Once this is done, press the little man icon located in the bottom menu, select the My account option and, in the new screen displayed, tap on the Business Prime subscription item.

Now, click on the Subscription settings option, locate the Activated by box, tap on Cancel your Amazon Prime subscription / Cancel free trial, put the checkmark next to the option I am aware that in case of cancellation, all users account will lose access to all Business Prime benefits and press the Unsubscribe button

Then indicate the reason for the cancellation by placing the checkmark next to one of the options available on the screen We are sorry to see you leave (eg. The price is too high, Business Prime is not an advantage, Other etc.) and press the button Confirm cancellation, to disable the automatic renewal of your subscription.

In case of problems

If you followed the instructions I gave you in the previous paragraphs of this guide in detail, you should be able to unsubscribe from Amazon Prime. If not, since you have encountered problems that prevented you from deactivating the automatic renewal of your subscription, I recommend that you contact Amazon customer service and request assistance.

To do this from a computer, connected to the main page of the service, click on the item Accounts and lists, select the options Help and Contact us and, in the new screen displayed, press on the item Other. In the Tell us more about your problem section, select the Prime and Unsubscribe Prime options through the appropriate drop-down menus and choose one of the contact options available between Chat, Email and Phone, to get in touch with an Amazon operator.

If you prefer to proceed from a smartphone or tablet, start the Amazon app, tap the ☰ button and select the Customer Service option. Press, then, on the Prime item, select the Unsubscribe Prime option and tap the I need further help button.

On the What do you prefer? Screen, select the contact option you prefer between Chat with us now, to contact Amazon in chat, Ask us to call you, to have Amazon call you and Contact customer service by email, to contact Amazon by email.

 

Source: aranzulla by https://www.aranzulla.it/ The article has been translated (Powered by Google Translate) based on the content of aranzulla by https://www.aranzulla.it/. If there is any issue regarding the content, copyright; please report below the article. We will try to process as quickly as possible to protect the rights of the author. Thank you very much! We just want readers to access information more rapidly and easily with other multilingual content, instead of information only available in a certain language. We always respect the copyright of the content of the author and always include the original link of the source article. If the author disagrees, just leave the report below the article, the article will be edited or deleted at the request of the author. Thank you very much!