COD WW2 error “36988 error”

Immediately after the release of “Call of Duty: World War II”, quite a few bugs were found in it, preventing the game online. In particular, we are talking about COD WW2 errors 36988, 4220, 102780, 69756, as well as 1, 3 and 5. They appear on all platforms – PC, Xbox, Playstation. Usually, a message appears in front of the player with the corresponding error code, or the game simply hangs during the loading process, without any additional indicators. Fortunately, the reasons for all of the above problems are usually not rooted in hardware, settings, or software. They arise due to malfunctions of the game server and during technical work on it. To check if there are any problems with the server at the moment, follow this link. Here Activision displays the current server status (green – everything is in order). If you are convinced that the problem is not with the server, use the following tips.

Fixing COD WW2 36988 and other errors

  • Reboot your router. The simplest and at the same time effective way to fix the problem. Lost settings, IP-address conflicts and a bunch of other little things – all this is often corrected with one click of the “Reset” button on the Wi-Fi router.
  • Reboot your device.  The PS4 and Xbox One game consoles do not turn off when you put them to sleep. They continue to operate in low power consumption mode. Sometimes this kind of work goes on for months! Over such a long period, of course, all sorts of bugs and errors accumulate, which lead to the appearance of a problem such as “COD WW2 36988”, etc. Restarting the device will definitely help in this case.
  • Make sure your NAT is open.  Especially the Xbox One. Go to network settings and check if there is a message “Double NAT detected”. If it is, then your router simply blocks the connection as insecure, and also prevents users from connecting to the game.
  • Check your antivirus and firewall settings. It is likely that security or antivirus software is preventing your device from connecting to Activision, PSN, Xbox Live, or Steam servers. Try changing these settings or temporarily disabling the antivirus (for example, for a minimum time, 10-15 minutes). This will help you understand if the problem is really there.
  • Reinstall Call of Duty: World War II. This rarely happens these days, but sometimes there are crashes and damage to important data during the installation process. Therefore, if the previous methods do not work, try re-installation.

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