What to do if the game won’t start or crashes: possible solutions
So you’ve bought or downloaded a new game app. The installation process was no different from a dozen previous ones. You are going to enjoy the passage of the new toy, but, for some reason, it flew out. If you encounter a similar problem for the first time, and it is not clear what to do if the game does not start, this article is for you. First, let’s look at why the game crashes. The crash mechanism when the game starts causes two types of problems:
- hardware, that is, of a technical nature;
- software crashes on your pc.
What if the game crashes and you can’t find out the reason right away? Below are the most common solutions to the problem.
Blocking by antivirus, firewall or Firewall.
When you install on your PC pirated applications, protective systems on the computer may perceive them as a threat by blocking them at startup. Bypassing the protection is easy enough. Disable your antivirus or firewall, or add the file they block to exceptions. In the second case, there is no risk of leaving your computer unprotected when connecting to the network.
Viruses
The second point is closely related to the first. Every day, using our network connection, we run the risk of infecting our computers with viruses. Despite the fact that windows protection works well today, no one is immune from worms and Trojans. They can be the reason why they are kicked out of the game. Check the system with an antivirus. If viruses are present, remove them. Be careful: there is a possibility that the antivirus will work as in the first paragraph. Outdated or missing libraries Microsoft Visual C ++, DirectX, PhysX All games, when loaded, use a certain set of files of the above packages, and when for some reason they are not there (damage, deletion), they crash immediately to the desktop . This usually happens with an outdated PhysX version. Everything is simple here:
- in the “Add or Remove Programs” menu, find out the installed versions and whether they are compatible with your OS.
- Compatibility is easy to check by visiting the manufacturers’ websites;
- download the missing elements of the package from the same sites;
- nothing happened? try reinstalling older packages.
- Video card driver problems
Another software reason why the game crashes on startup is an outdated version of the video driver. If it throws it out of the game without an error, first of all update the software of the video card. In most cases, this will solve your problem.
Insufficient memory of the RAM and / or video card.
One of the technical reasons is lack of memory. Modern applications are resource intensive. Deviation from the minimum requirements often leads to crash from the game . How to fix the lack of RAM:
- using the “Task Manager”, close the background programs. At the same time, be careful not to close system applications necessary for the OS to work;
- increase the swap file:
- right-click on the “My Computer” icon, then select “Properties”;
- open the “Advanced system settings” tab;
- go to the “Advanced” tab, open “Settings” (section “Performance”, “Performance”);
- then again the “Advanced” page, where in the “Virtual memory” section, click “Change”;
- from the “Disk” list, determine where the paging file will be stored;
- open “Specify size” and enter the minimum and maximum values for the file;
- increase the amount of memory for the video card. First, determine the amount of memory already used by the card in the “DitectX Diagnostic Tool”. Use the Win + R key combination to invoke the command line and enter “dxdiag”. A window will open where you will see the line “Total memory”.
The ATI Catalyst Control Center utility will help you to increase the amount of memory . Enter the maximum number in the UMA Frame Buffer field. By these actions, you will raise the power of the computer, which will solve the problem with the crash.
High computer temperature
Not the most common reason that can cause such problems, but it also affects the loading of programs. If your laptop or computer tends to overheat, do the following:
- check the “insides” of your device. Accumulated dust impedes the operation of the cooling system. After cleaning the dust, the computer will work better.
- to increase the flow of cold air to the system unit, open the case cover, and place a cooling pad under the laptop.
The above steps will help in most common cases. If the game crashes, and at the same time a notification appears with a specific error, tips on how to fix it are available on numerous Internet forums.