PS4 Error Codes – What They Mean and How to Fix Them
There are many PS4 error codes that can appear on your console, but in this content we are going to explain what they mean and how to solve the most frequent ones. We remind you that you can also consult our other report with PS4 errors and how to solve them, in which we help you with problems such as the blue light that flashes, the PS4 turns off by itself or PlayStation 4 ejects the disc. Without further ado, we leave you with the most frequent PS4 error codes and how to fix them.
Note: Some of the problems that we explain in this report can appear on PS4 in the form of several different codes. It is important that you look not only at the code, but also at its explanation, so that you can quickly find a solution.
Error code NP-39225-1
What it means : This is an error related to the internet connection of the PS4 system .
Solution : First of all, if you want to resolve the error code NP-39225-1, you need to check the PSN status and the server status of the game you are playing at the moment through official sources. If after checking that the servers are active you still get the error, the next step is to check the status of your Internet connection. To do this, you must go to ‘Settings’, enter ‘Network’ and start the ‘Test Internet connection’ function. The last step is to adjust the network settings, updating the router firmware to the latest version if necessary. If the error code continues to appear, it is possible that the problem is with the local network, which is temporarily busy, and in this case, it is best to try again later.
Error code CE-37732-2
What it means : The downloaded file has not been installed on the system correctly. It even warns us that the data may have been damaged during the download.
Solution : The first option that you should try to fix PS4 error code CE-37732-2 is to delete and download the file again. To delete the file you must go to ‘Notifications’ and, later, to ‘Downloads’. Once there, select the file that gave you an error and delete it.
After deleting the file, now it’s time to download it again. In case the error occurred when downloading a patch, you must select the game in the PS4 menu and press the ‘Options’ button to choose the ‘check for update’ option. If the error occurred while downloading a full game via PlayStation Store , all you need to do is visit your library and select the error app to download it again.
If despite having followed the steps that we have explained to you, the error persists, you should try to initialize PS4 by going to the initialization tab in ‘Settings’ and selecting the fast initialization of the console. Once done, try downloading the content again. There is a specific case in which you must also follow other instructions, and that is if you have previously changed the PS4 hard drive . In that case, you will have to put the original hard drive back and install the software again to later download the content that gives you an error again.
Error code E-8200013A
What It Means : PS4 Error Code E-8200013A indicates that a problem is preventing us from accessing the PSN server.
Solution : This time it is not so much about a solution that is in our hands, but about not worrying and checking if the PlayStation Network service is currently undergoing maintenance. It may also be that the volume of traffic from the servers is very high, thus causing some minor problems. In that case, you should wait a few minutes before trying PSN access again.
Error code CE-32889-0
What It Means : PS4 Error Code CE-32889-0 indicates that a game or application error has occurred.
Solution : The first thing you have to do is test your internet connection. If the error also occurs connecting to PSN during the above test, please try again later as the servers may be experiencing some issues. In case your connection is fine, try launching the app again a few minutes later, or take out the game disc and put it back into PS4 after a short wait.
Error code CE-34335-8
What it means : This is one of the most worrying error codes for gamers, and it indicates that the PS4 hard drive is not being detected by the system.
Solution : In order for you to be able to solve the PS4 error code CE-34335-8 in the easiest way possible, we believe that it is better to explain to you in steps what you should do.
- First of all, you need to turn off your PS4, unplug the power cable and remove the top cover. To do this, follow the instructions that Sony itself gives you at this link .
- Later, you must verify that the hard disk is installed correctly. How? Well, extracting it, and re-entering it into your PS4 again.
- If after performing the above steps the error code continues to appear, it is possible that your hard drive is damaged or that the system needs maintenance. What you should do then is contact the PlayStation support service .
Error code WC-40360-3
What it means : The error code WC-40360-3 refers to problems related to the PlayStation Store when making a purchase.
Solution : The truth is that the solution could not be simpler, but it is no less true that on many occasions when faced with problem notices in the PS Store, we usually directly exit the application in the hope that, when restarting it, it will work correctly. Well, the solution to the PS4 error code WC-40360-3 is to delete everything you have in the PlayStation Store shopping cart and try again a few minutes later.
Error code CE-30784-2
What does it mean : PS4 does not detect the USB device
Solution : First of all, you should check that we are inserting a USB device that is compatible with USB 2.0 and 3.0. Then, you must check that the device is correctly inserted into PS4, and wait at least one minute before trying to access the content. To solve the PS4 error code CE-30784-2 it is important to also check that the device does not have partitions, and if despite everything mentioned above, your USB is still not working, try formatting the device on a PC before retry to play the data on PS4.
Error code CE-40306-3
What it means: If you see the aforementioned error code on PS4 , it means that there was an error updating the PlayStation VR software. It should be noted that this specific error may appear represented by different codes (CE-40325-4, CE-40312-0, CE-40316-4…), so before proceeding with any solution, check the message that appears next to you to the error code to know exactly what is happening.
Solution : Before touching anything, check that PlayStation VR is securely attached and connected correctly (PS4, processor, and display unit). If everything is connected correctly and the problem continues, follow the steps below to successfully update PlayStation VR. First of all, check that the console is properly connected to the Internet and that both PS4 and PS VR have the latest system software.
If not, update the PS4 software in the settings tab, and then connect PS VR to update its software as well. If the update does not appear automatically, you can go to ‘Devices’ in the settings tab and select the update within the PlayStation VR section.
Error code CE-30005-8
What it means : It means there was an error accessing the hard drive or Blu-Ray/DVD drive.
Solution : Take out the PS4 disc and check that it is not dirty, scratched or damaged. If the drive is in good condition, you will need to rebuild the system database using safe mode option 5. You can get information on how to use safe mode at this link . If despite everything mentioned the error continues, it is possible that the PlayStation 4 system is damaged and needs repairs, and in this case what you should do is contact the PlayStation support service.
Error code WC-40345-6
What it means : The credit or debit card information is invalid. It is a fairly frequent error code that can also appear in the form of several codes that change their meaning, but that are always related to the payment method information. For example, another message that may appear is the following: error code WC-40382-7 and “the credit card stored is not valid”.
Solution : To fix PS4 error code WC-40345-6 (and the other error codes related to payment information), the first thing you need to do is check if the credit card information you have on PlayStation 4 is correct, including the expiration date. In addition, you must check that the postal address of your SEN (Sony Entertainment Network) account matches the one that appears on the statement provided by the bank. It is possible that in search of a solution you have tried to add data more than once in a few hours, so it is best to wait another 24 hours before trying to enter your card data again. If the problem persists, check the following link .