How to get the SPID

You have heard a lot about SPID and, by now, it is clear to you that it is a secure login system, used to access the various telematics services of the Public Administration (and not only) using the same credentials. Do you think that this solution can be very convenient for you, especially to avoid the queues at physical counters or not to “go crazy” with a thousand different passwords and access codes, but it is still not very clear how to get the SPID, so you would like to know more.

Well, if that’s the way it is, you’ll be pleased that this is just the right guide to start with! In fact, below I will explain how to obtain SPID type credentials from an accredited certification body, illustrating precisely what are the indispensable requirements, the costs to be incurred and the documents to be exhibited.

So, without hesitating further, make yourself comfortable and read carefully what I have to explain on the subject: I am sure that, at the end of reading this guide, you will be perfectly able to succeed in the enterprise you set out for yourself. That said, there is nothing left for me to do but wish you good reading and wish you a big good luck for everything!


  • Preliminary information
  • How to get the SPID online
  • How to have the SPID offline
    • How to get the SPID: Poste
  • How to get the SPID: INPS

Preliminary information

The Public Digital Identity System, also known as SPID, represents the simplest method (and over time, in many cases, will also become the only one) to quickly access the telematic platforms of the Public Administration and, in general, services that support it.

The SPID is, in fact, a sort of digital identity that can be requested by citizens and companies and which identifies them in a unique way. To obtain a SPID identity you must contact one of the identity providers, or certification bodies, accredited by the Italian government, which at the moment are the following: ArubaInfoCertIntesaLepidaNamirialPoste ItalianeSielteSpiditalia / Register and TIM.

The SPID identity can guarantee three levels of security, which vary according to the type of access and use: level 1 allows you to access the services by authenticating with a combination of username and password and is the least recommended mode in terms of safety, as it does not involve the use of factors attributable to the person or company that owns SPID.

The level 2 SPID increases the level of security by requesting, after entering the user name and password, also a single-use code generated via a dedicated app/device, or sent via SMS. This is the authentication method most used by online services with SPID support, dedicated to private citizens.

Finally, the level 3 SPID is the most secure authentication method and requires access after using a dedicated smart card and entering the associated password; this system is required mainly for the use of company SPID.

Most of the certification bodies provide the possibility of login with security level 1 and 2, free of charge for private citizens and at a cost rarely exceeding € 20 / year + VAT for companies; some identity providers also allow you to activate the third level of security, almost always for a fee.

The procedure for requesting the SPID identity is almost always the same: you need to connect to the website of the certification body chosen, start the online request procedure and choose the personal identity verification system that best suits your needs (we will talk about it in short). In some cases it is possible to completely avoid the online application procedure and go personally, with the appropriate documentation, to an authorized office.

But what are the conditions and documents required to apply for SPID? First of all, you must have reached the age of eighteen, be an Italian citizen with a valid health card or have a valid residence permit and have a valid identification document available, either electronic identity card (CIE) or paper, driving license or passport.

When creating the SPID identity, it will also be necessary to provide an active mobile phone number (to be used to receive one-time access passwords, retrieve data and perform other similar operations) and a valid e-mail address, to receive the communications relating to your account and active services.

The SPID accounts provided by the various identity providers are equally supported by the telematic portals with support for this access mode and, for this reason, they can be used in an equivalent way. The choice of a certifying body instead of another should be made on the basis of the level of security required, the authentication methods supported and possibly the costs of the service.

How to get the SPID online

Having clarified the nature of the SPID identity, the time has come to get to the heart of this guide and to explain how to get the SPID online , without the need to make physical trips.

As I mentioned earlier, you must first choose an identity provider from which to request SPID access, go to the dedicated website and start the registration procedure for the service, following the instructions received on the screen.

In this phase, the certifying body may request, in addition to the entry of the details of the personal documents, also the upload of the same in digital format, as a JPG image or PDF file: if you have a smartphone or tablet, photos of the same, paying close attention to capture clear photos.

If not, you can use a scanner or a multifunction printer and digitize them using special software, as I explained to you in my tutorial on how to scan a paper document (also valid for plastic cards).

Once the request has been made to the certifying body, it is necessary to complete the verification of one’s identity, using one of the systems provided by the identity provider itself. In the vast majority of cases, it is possible to complete this procedure online, without going to any physical location, as long as you have the right tools.

The simplest and fastest authentication method involves the use of the new generation Electronic Identity Card ( CIE 3.0 ) and its PIN, together with a smartphone or tablet equipped with an NFC chip: to verify, you must first download the official app of the certification body chosen, start it and, when requested, bring the CIE close to the device and enter its PIN. The recognition is mostly instant, almost always free and allows you to immediately complete the creation of the SPID identity, which should be activated within a few minutes.

In addition to the CIE 3.0 + NFC chip system, there are other equally effective (but not always immediate) verification methods: below you will list the most commonly used ones.

  • TS-CNSor CIE with smart card reader for PC: some certifying bodies allow you to complete the SPID request by inserting/placing your health card with the functions of a national service card, or the electronic identity card, to a smart card connected and installed on the computer; to complete everything, you must then provide the access PIN of the document. The service is free.
  • Video with document + OTP: if you do not have electronic documents or IT tools to use them, you can opt for recording a video, in which your face and the required documents are visible. As an additional security measure, it is also necessary to read a disposable code received via SMS and, in some cases, to issue a symbolic transfer from an Italian account in one’s own name, or jointly. The procedure is free.
  • Digital signature / qualified electronic signature: holders of digital signature kits can use it to verify their identity with numerous certification bodies. The service is free.
  • Assisted recognition via webcam: if necessary, you can request the intervention of a “human” operator, who will carry out a guided recognition of the person, via online videoconference. The service is almost always paid.

The release of the SPID credentials can take place within a few minutes, hours or days from the conclusion of the identity verification, depending on the system chosen; recognition methods such as CIE + NFC smartphone/tablet and digital signature are mostly instantaneous, but the timing may still vary according to the security policies of the certifying body.

To give you a concrete example, let me explain how to get the SPID online with Aruba: after connecting to the website of the service, click on the Find out more button corresponding to the type of SPID you want to obtain (eg Aruba ID for the citizen ), click on the Buy Aruba ID button and indicate the identification method you prefer, among those supported (TS-CNS or CIE with a smart card reader or digital signature kit).

Subsequently, click on the buttons to continue and continue with data entry and register on the platform by entering the data requested in the proposed form, accept the conditions of use of the service by clicking on the appropriate boxes and press the button to proceed with the creation of SPID.

Following this operation, you will receive an e-mail message containing the steps to follow to complete the request: as you can easily imagine, the latter vary greatly depending on the method chosen during registration.

All you need to do in practice, it abides by the instructions on the screen to verify your identity and, once passed this step, complete the registration form stating your contact details, your personal data and uploading a digital scan of an identity document.

Once the data verification is complete, you just have to press the button to request the SPID identity, which should be activated in a short time: once the activation is complete, you will receive an email containing the positive result of the request. To conclude and configure the second level SPID access, you need to download the Aruba OTP app ( Android / iOS / iPadOS ), open it and follow the instructions given to you, to configure the creation of one-time passwords.

For more information on how to do the SPID from home, in completely online mode, I refer you to reading the in-depth tutorial I have dedicated to the topic.

How to have the SPID offline

Don’t have the right tools to complete the activation of the online SPID identity? In this case, I recommend that you choose an identity provider which, among the supported identity verification systems, provides for “face to face” recognition in a physical location.

Generally, you must go to a dedicated office, or an authorized commercial activity (e.g. a tobacconist), bringing with you the digital print of the request launched online, together with your health card and the identity document issued during the signing up.

Once you have reached the appropriate location, it is sufficient to communicate your need to the person in charge of the work, who will take care of acquiring the necessary documentation and carrying out the recognition of the applicant.

How to get the SPID: Poste

In some cases, such as for example with Poste Italiane, the request for the SPID identity can also be made in completely offline mode, without starting the practice via the Internet: in this case, bringing with you the necessary documents (health card and card identity/driving license/passport), you must go to any post office in Italy and submit your request to the clerk at the counter for the public.

During registration, the personnel in charge will take care to create a SPID-enabled Poste ID account, associated with a valid email address and a certified mobile number.

The certification body in question also allows the procedure to be divided into two distinct steps, by initiating the SPID identity request via the Web and completing the verification of personal identity at the post office.

To carry out the first of the two steps, connected to the dedicated website, press the Register Now button, put the checkmark next to the Recognition in person box, to indicate your will to complete the recognition at one of the physical offices of the institution and click on the Continue button.

At this point, enter your personal data in the appropriate fields, click on the Continue button and complete the next step by uploading your personal documents and verifying your email address and mobile number, carefully following the instructions provided to you.

At the end of this procedure, you will be provided with a document to print and take with you to the post office, together with the health card and the identification document declared during registration.

In order to avoid long queues and interminable waits, I recommend that you book an appointment at the office closest to your home, in order to speed up the recognition phase as much as possible, using the Post Office app of Poste Italiane. To find out more, I suggest you read my guide on how to request the SPID in the mail, in which I have provided you with all the details of the case.

How to get the SPID: INPS

Have you finally requested and obtained a SPID identity and now would you like to use it to access the INPS online services? Nothing simpler. In this regard, I anticipate right away that it is necessary to have a SPID identity with level 2 security, for access to be successful.

All clear? OK, let’s see how it’s done together. First, using any browser you prefer, visit the INPS website and click on the Enter MyINPS button located at the top right (if you use a computer), or tap the little man symbol, placed in the same position ( if you are using a smartphone or tablet instead).

Once you have reached the service access page, select the SPID tab under the heading Authentication, press the Enter with SPID button and select the name of the certifying body you have chosen to create your identity, from the proposed list.

At this point, enter the username and password associated with your SPID, press the Enter with SPID button and complete the login using the second authentication factor required by your digital identity: biometric authentication with the app, entering the code received in-app or one-time password delivered via SMS.

Finally, you consent to the INPS access to the information stored in SPID and wait a few seconds, after which you will be taken to the citizen services home page. For more details read my tutorial on how to access INPS with SPID.



Source: aranzulla by

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