How to cancel Amazon account
Not using it for some time now and preferring other platforms to buy online, you have decided to delete your Amazon account. The problem is that all your attempts to succeed in complete autonomy have not given the desired outcome, so now you would like my help to achieve your goal.
That’s the way it is, am I right? Then I will be happy to give you a hand and explain how to delete Amazon accounts, both from computers and smartphones and tablets. In addition to the detailed procedure for permanently deleting a “normal” account, you will also find the information necessary to delete both a business Amazon account and a seller account.
If that’s what you wanted to know, let’s not go any further and see how to proceed. Make yourself comfortable, set aside five minutes of free time and dedicate yourself to reading the next paragraphs. By doing so, I assure you that you will be able to cancel your Amazon account without encountering any kind of problem. Happy reading and good luck for everything!
Index
- Preliminary information
- How to delete Amazon account from computer
- How to delete Amazon account from mobile
- How to cancel Amazon Prime account
- How to cancel Amazon Business account
- How to cancel Amazon Seller account
Preliminary information
Before getting to the heart of this tutorial and explaining how to cancel your Amazon account, let me give you some preliminary information in this regard.
First of all, you must know that deleting an Amazon account is an irreversible operation that involves the deletion of your profile and all data associated with it, such as personal information, product lists and reviews and the loss of any available balance. on your account (e.g. credit added via an Amazon gift card ).
Closing an Amazon account also results in the deactivation of the Prime subscription (if active) and, consequently, the loss of all the benefits offered and access to the services included in the subscription, such as Amazon Prime Video (including the loss of any movies rented or purchased), Amazon Prime Music, Amazon Photos etc.
Also keep in mind that all Amazon devices that requesting an account, such as Amazon Echo, Amazon Fire TV Stick etc., will no longer be associated with any account and, consequently, will no longer have access to all Amazon services that require one.
Furthermore, it will no longer be possible to access all those services linked to the Amazon account in question, such as Amazon Web Services (AWS), Amazon Associates (i.e. the Amazon affiliate program ) or Amazon Seller Central, the platform for selling on Amazon.
Having said that, before permanently deleting your Amazon account, I recommend that you retrieve all the data of your interest (eg download photos from Amazon Photo), use any balance available on your account and wait for the delivery of any orders in suspended. In the latter case, I also advise you to wait an additional 30 days to have the possibility to make the Amazon return in case of problems with the products purchased.
If you need more details about the precautions to take before permanently deleting an Amazon account and about the consequences of implementing the procedure to do so, you can consult the page What happens when I close my account? of the Amazon site.
How to delete Amazon account from computer
To cancel an Amazon account from a computer, connected to the official website of the service, enter the data of the account you wish to cancel in the E-mail address or mobile number and Password fields and click on the Login button to log in.
On the Close, your Amazon account screen, locate the box Closing your account is a permanent action and, if you wish, indicate why you are canceling your account by selecting one of the available options ( I no longer use this account, I have another account , I want to create a new account, I have outstanding issues with Amazon etc.) in the Choose a reason drop-down menu.
Now, put the checkmark next to the item Yes, I want to permanently close the Amazon account and delete my data and click on the Close my account button, to receive an email containing a link (active for 5 days from the date of your request) through which you can verify your identity and complete the closure of your Amazon account.
Then access your e-mail box, locate the email sent by Amazon and click on the Confirm account closure button (in case of second thoughts, click on the item Click here to cancel the account closure request) : If everything went well, you will see the message Your Amazon account termination request has been confirmed indicating that your Amazon account will be automatically deleted within a few hours.
How to delete Amazon account from mobile
How do you say? Would you like to delete Amazon account from mobile? In this case, you must know that it is necessary to access the web version of the famous online shopping site as it is not possible to do it using the Amazon app for Android devices (also available on alternative stores, for devices without Google services) and iPhone / iPad.
To proceed, start the browser installed on your device (eg Chrome on Android and Safari on iPhone / iPad), connected to the official Amazon site, enter the data associated with the account you want to delete in the Email fields (phone for mobile account ) and Amazon Password and press the Login button.
In the new screen that appears, put the checkmark next to the option Yes, I want to permanently close the Amazon account and delete my data, tap the Close my account button and follow the instructions I gave you previously to delete an Amazon account from a computer.
How to cancel Amazon Prime account
If you are wondering how to cancel the Amazon Prime account, i.e. disable the automatic renewal of the Prime subscription, connect to the Amazon main page and, if you have not already done so, log in to your account: then press on the Accounts and lists option located at the top right, click on the Login button, enter your details in the E-mail address or mobile number and Password fields and press the Login button again.
At this point, pause with the mouse pointer on the Account and lists item, select the My Amazon Prime option from the opened menu and, in the new screen displayed, click on the Update, delete and other option located in the Registration box.
Then click on the End subscription button, select the End my benefits option and, in the Confirm subscription cancellation screen, click on the Cancel button and renounce the benefits starting from [subscription expiration date] .
In the same way you can also proceed from smartphones and tablets. In this case, start the Amazon app, tap on the little man icon located in the bottom menu, press on the item My account and, in the new screen displayed, locate the Account Settings section. Press, then, on the item Prime Membership, select the options Manage membership and Update, cancel and more and tap the End membership button.
Finally, tap on the item End my benefits, press the Unsubscribe button twice in a row and you’re done. For the detailed procedure, I leave you to my guide on how to cancel Amazon Prime.
At this point, if you also want to permanently delete your Amazon account, all you have to do is follow the instructions I gave you in the previous paragraphs of this guide.
If, on the other hand, you are wondering how to cancel Amazon Prime Video account or how to cancel Amazon Music account, you should know that the two services are included in the Prime subscription and linked to the main Amazon account: consequently, no additional operation is required to deactivate individual services and/or delete the related accounts.
How to cancel Amazon Business account
Deleting an Amazon Business account is an irreversible operation that results in the deletion of all information relating to the account in question. However, individual company user accounts associated with the Amazon Business account to be deleted will be converted to personal Amazon accounts and, at the same time, the history of purchases made with a personal payment method will also be transferred.
That said, if you are the administrator of the Amazon Business account that you intend to delete, connected to the official website of the service, click on the Login button, at the top right, enter the account data to be deleted in the E-mail address or number fields mobile phone and password and press the Login button again to login.
Now, pause with the mouse pointer on the Account for [name] item, select the Manage your business account option from the opened menu and click on the Close business account item visible in the Company profile box. In the new page opened, click on the Continue button, re-enter the password of your account in the appropriate field and click on the Login button.
On the Reason for Termination screen, place a checkmark next to one of the available options ( Join Another Business Account, Doesn’t Meet My Needs, Other, etc.), to indicate why you are closing your Amazon Business account and press the Continue and Yes, close this account buttons to close the corporate account in question and convert any available corporate user account into a personal account.
If you prefer to proceed from a smartphone or tablet, you should know that it is not possible to cancel a corporate Amazon account using the Amazon Business app for Android (also available on alternative stores, for devices without Google services) and iOS / iPadOS.
However, you can succeed in your intent using the browser installed on your device, following the instructions I have just given you to cancel an Amazon Business account from a computer.
How to cancel Amazon Seller account
If your intention is to delete an Amazon Seller account, all you need to do is go to the settings of the account to be deleted and select the option to permanently delete it.
Please note, however, that it is not possible to cancel a seller account before 90 days have elapsed since the last sale, which is the time necessary to allow any complaints from buyers. Also, before closing an account you will need to make sure that you have resolved all complaints and have a zero balance.
If you meet all these requirements and you have decided to close your Amazon Seller account, connected to the main page of the platform in question, click on the Login item, enter your details in the E-mail address or mobile number and Password fields and press on the Login button, to log in.
Now, click on the Settings item, at the top right, locate the Account Management box and select the Close account option. In the new screen that appears, put the checkmark next to the Account closure request item , click on the Next button, select the Yes option and press the Next and Continue buttons.
Finally, on the screen Are you sure you want to close your account permanently? , put the checkmark next to Yes and click on the Next button to permanently delete your seller account on Amazon.
Also in this case, if you prefer to unsubscribe from Amazon Seller from a smartphone or tablet, you must know that it is necessary to proceed from the browser (and follow the instructions I have just given you) since using the Amazon Seller app for Android devices (also available on the store alternatives, for devices without Google services) or iPhone / iPad it is not possible to delete your account.